Privacy Policy

Information about the personal data administrator:

Medical Center Endobiogenic Medicine EOOD is a company registered in the Commercial Register of the Registry Agency with UIC 207492848, Email:
endobiogeny@abv.bg

Phone: +359 876 147 686

0032 487 595 674


Reasons and purposes, for which we use your personal data

We process your personal data on the following grounds:

  • The general terms and conditions for using the Website;
  • Your explicit consent – the purpose is specified for each specific case;
  • In the case of a prescribed obligation under the law;

In the following paragraphs, you will find detailed information about the processing of your personal data depending on the basis on which we process it.

For the performance of a contract We process your personal data for the purposes of using the Website in accordance with the rules of the general terms and conditions.

Purposes of processing (where applicable):

  1. verifying your identity;
  2. provision of functionality on our website

On this basis we process only personal data in a8> connection with the created by you user profile.

The data, collected on this basis we delete 2 years after termination of the contractual relationship, regardless of whether due to expiration of the term of the contract, termination or other grounds.

After your consent

We process your personal data on the a6> this basis only after explicit, unambiguous and voluntary consent from your side. We will not provide any information about a20> anticipate any adverse consequences for you, if you refuse the processing of your personal data.

Consent is a separate basis for processing your personal data, and the purpose of the processing is specified therein and does not overlap with the purposes listed in this policy. If you give us your consent and until its withdrawal or termination of any contractual relationship with you, we prepare suitable offers for products/services for you by performing detailed analyses of your basic personal data;

Data we process on this basis:

On this basis, we may process personal data for direct marketing purposes, including website usage data and social media profile data. Provision of data to third parties On this basis, we may provide your data to marketing agencies, Facebook, Google, or others. Facebook, Google, or others.

Withdrawal of consent

Consents given may be withdrawn at any time. Withdrawal of consent does not affect the performance of contractual obligations. If you withdraw your consent to the processing of personal data for any or all of the purposes described above, we will not use your personal data and information for the purposes specified above. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal. To withdraw the given consent is necessary only to use our website or simply provide us with your data for us to process it a12> simply our data for contact purposes. When we delete data collected on this basis

We delete the data collected on this basis upon your request or 12 months after its initial collection.

How we protect your personal data

To ensure adequate protection of the company's and its customers' data, we implement all necessary organizational and technical measures provided for in the Personal Data Protection Act. The company has established rules to prevent abuse and security breaches, which helps to protect and secure your data. With the aim of maximum security in processing, transfer and storage of your data, we may use additional mechanisms for a16> protection such as encryption, pseudonymization and others.

Rights of Consumers

Every User of the website enjoys all rights to personal data protection under Bulgarian legislation and European Union law.

The user may exercise their rights by sending a message to our email address.

Each User has the right to:

  • Awareness (in relation to the processing of his personal data by the administrator);
  • Access to your own personal data;
  • Correction (if the data is inaccurate);
  • Deletion of personal data (right to be forgotten);
  • Restriction of processing by the controller or processor;
  • Portability of personal data between individual controllers;
  • Objection to the processing of his personal data;
  • The data subject shall also have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her;
  • Right to judicial or administrative redress in the event that the rights of the data subject have been infringed.

The user may request deletion if if one of the following conditions is met: of the following conditions: of the following conditions:

  • Personal data is no longer necessary for the purposes for which it was collected or otherwise processed;
  • The user withdraws their consent on which the data processing is based and there is no other legal basis for the processing;
  • The user data objects to processing and there are no legal grounds for a9> processing, which have an advantage;
  • Personal data has been processed unlawfully;
  • Personal data must be deleted in order to comply with the a9> legal obligation under the law of the Union or a16> law of a Member State which which applies to the administrator;
  • Personal data has been collected in a6> connection with the provision of services to the information society of a14> children and consent is given by a18> the person bearing parental responsibility for the child.

The user has the right to restrict the processing of their personal data by the administrator when:

  • Challenge the accuracy of your personal data. In this case the restriction of processing is for a period which allows the controller to verify the accuracy of a20> personal data;
  • The processing is unlawful, but the User does not wish the personal data to be deleted and and requests instead this restriction of their use ;
  • The administrator does not require a3> need more than the personal data for the purposes of processing, but the User requires them for the establishment, exercise or defend of legal claims;
  • Objects to processing pending verification whether the legitimate grounds of the controller override the interests of the User.

Right to portability.

The data subject has the right to receive the personal data concerning him or her, which he or she has provided to a controller, in a structured, commonly used and machine-readable format and has the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, where the processing is based on consent or on a contractual obligation and the processing is carried out by automated means. When exercising his or her right to data portability, the data subject shall have the right to obtain and directly transfer the personal data from one controller to another, where technically feasible.

Right to object.

Users have the right to object to the administrator regarding the processing of their personal data. The personal data controller is obliged to terminate the processing unless it proves that there are compelling legal grounds for the processing that take precedence over the interests, rights, and freedoms of the data subject, or for the establishment, exercise, or defense of legal claims. In the event of an objection to the processing of personal data for direct marketing purposes, the processing shall be discontinued immediately. Complaint to the supervisory authority Every User has the right to lodge a complaint against the unlawful processing of their personal data with the Personal Data Protection Commission or the competent court.